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RAMAXCHIP 1 S.R.L. PRIVACY POLICY

PRIVACY POLICY

REGARDING THE PROCESSING OF PERSONAL DATA


Your privacy is one of our fundamental commitments, and therefore, we take utmost care to process your personal data in accordance with the principles set forth in the applicable legislation.

RAMAXCHIP 1 S.R.L., having its headquarters at Str. CARPAȚILOR, Nr. 60, HALA3, BIROU 8., Brașov, Brașov, tax code RO27492231, registered with the Trade Registry under no. J08/1120/2010 ("RAMAXCHIP 1 S.R.L.", "us") processes, as data controller, your personal data („Personal Data”). The purpose of this privacy policy („Policy”) to explain how your Personal Data is processed by RAMAXCHIP 1 S.R.L..


  • CATEGORIES OF PERSONAL DATA, PROCESSING PURPOSES AND LEGAL GROUNDS 
  • Contacting the online clients
  • Contacting the online clients
  • Personal Data: first name, last name, phone number, e-mail address.

    Processing purpose

    Legal ground

    Contacting the online clients in order to solve the issue or to respond to the request

    Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (art. 6, para. 1, let. b of GDPR)  


  • Ordering and delivering the products
  • Delivering the products
  • Personal Data: first name, last name, products, address, phone number, domicile any other information provided by the client.

    Processing purpose

    Legal ground

    Delivering the products

    Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (art. 6, para. 1, let. b of GDPR)  


  • Adding the product to the cart
  • Personal Data: first name, last name, product.

    Processing purpose

    Legal ground

    Adding the product to the cart

    Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (art. 6, para. 1, let. b of GDPR)  


  • Payment
  • Personal Data: first name, last name, amount, card details.

    Processing purpose

    Legal ground

    Paying for purchased products

    Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (art. 6, para. 1, let. b of GDPR)  


  • Invoice
  • Personal Data: first name, last name, domicile, address, products, amount.

    Processing purpose

    Legal ground

    Issuing the invoice

    Compliance with a legal obligation to which the company is subject (art. 6, para. 1, let. c of GDPR)

    Details: fulfilling the tax obligations  


  • Placing the order
  • Personal Data: first name, last name, products, delivering address, phone number, e-mail address, any other information provided by the client.

    Processing purpose

    Legal ground

    Placing the order

    Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (art. 6, para. 1, let. b of GDPR)  


  • User account
  • Completing the user profile
  • Personal Data: image.

    Processing purpose

    Legal ground

    Completing the user profile in the account

    Data subject’s consent (art. 6, para. 1, let. a of GDPR)  


  • Orders history
  • Personal Data: first name, last name, order date, products, amount.

    Processing purpose

    Legal ground

    Showing the orders

    Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (art. 6, para. 1, let. b of GDPR)  


  • Creating the user account
  • Personal Data: first name, last name, e-mail address.

    Processing purpose

    Legal ground

    Registering and creating the user account

    Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract (art. 6, para. 1, let. b of GDPR)  


  • Marketing (Newsletter, promotions, offers, account registration)
  • Marketing messages
  • Personal Data: first name, last name, phone number, e-mail address.

    Processing purpose

    Legal ground

    Sending marketing messages in order to promote the company's services and/or products

    Data subject’s consent (art. 6, para. 1, let. a of GDPR)  


  • Feedback
  • Feedback
  • Personal Data: first name, last name, e-mail address, any other information provided by the client.

    Processing purpose

    Legal ground

    Requesting and analyzing customer opinions in order to improve our services

    Data subject’s consent (art. 6, para. 1, let. a of GDPR)  


  • Dispute resolution
  • Legal disputes
  • Personal Data: first name, last name, domicile, address.

    Processing purpose

    Legal ground

    Defending the legal rights and the legitimate interests and filing any claims before the judicial bodies or any other public authority

    Legitimate interest of the company (art. 6, para. 1, let. f of GDPR)

    Details: the legitimate interest of the company in defending the legal rights or legitimate interests or in filing the claims arising out of or in close connection with the conclusion or performance of the contract or in order to exercise the right of defense in the event of any dispute against the company  


  • PROVIDING YOUR PERSONAL DATA
  • You may refuse to provide certain Personal Data but in such a case you may not be able to benefit from certain services specific to the relationship described in this Policy.

  • ABOUT LEGAL GROUNDS
  • The legal ground for processing the personal data differs depending on the specific situation and the Personal Data processed. 

    When we process your Personal Data based on your consent, we will seek your free, informed, specific and unequivocal consent for the respective processing. By expressing your consent, you will agree that we may collect, use, disclose, process and transfer Personal Data in accordance with this Policy.

  • THE SOURCE OF PERSONAL DATA
  • The source of Personal Data is: online client. 

  • AUTOMATED INDIVIDUAL DECISION-MAKING
  • Your Personal Data shall not be processed in order to be subject to decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, pursuant art. 22 para. (1) of GDPR.  

  • PROCESSING DURATIONS
  • The duration of processing of Personal Data varies depending on the specific processing operation:

    Operations

    Duration

    Contacting the online clients

    as long as it takes to solve the request

    Delivering the products

    1 year

    Adding the product to the cart

    until the order is completed or until the products are deleted from the cart

    Payment

    until the payment is made

    Invoice

    10 years

    Placing the order

    3 years

    Completing the user profile

    as long as the user account exists

    Orders history

    as long as the user account exists

    Creating the user account

    as long as the user account exists

    Marketing messages

    until the data subject withdraws the consent

    Feedback

    until the feedback is analysed

    Legal disputes

    as long as it takes to solve the legal dispute

    In certain circumstances, we may retain your Personal Data for longer periods of time in order to have an accurate record of your relationship with us in the event of any complaints or if we reasonably believe that there is a prospect of a litigation.

  • TRANSFER OF PERSONAL DATA 
  • We may transfer Personal Data, to the necessary extent, to the following categories of recipients: [IT services suppliers, couriers, payment providers, accountant, marketing services suppliers, public authorities].

    These recipients can be located in the European Union and/or in the European Economic Area. Where recipients are located outside the European Union and the European Economic Area, including in countries not recognized as ensuring an adequate level of protection, the transfer of Personal Data shall be carried out only if there are appropriate guarantees, in accordance with applicable law. In this respect, we rely on several guarantees, such as the standard contractual clauses issued by the European Commission. You may receive from us a list of recipients from third countries, as well as a copy of the agreed provisions that ensure an adequate level of protection of Personal Data. For any request to this effect, please contact us at the contact details mentioned below. 

  • SECURITY OF PERSONAL DATA
  • The security of your Personal Data is important for us. Your Personal Data will therefore be processed by applying reasonable technical and organizational measures to protect Personal Data, such as limiting access to Personal Data, encryption or anonymization of Personal Data, storage on secure environments. However, despite our efforts, we cannot always guarantee the effectiveness of the security measures implemented, and therefore we cannot guarantee the security of Personal Data at any time. 

  • RIGHTS IN CONNECTION WITH THE PROCESSING OF YOUR PERSONAL DATA
  • Access right: You have the right to obtain from us confirmation that your Personal Data is processed by us, as well as information on the specific processing, such as: the purposes of processing, categories of processed Personal Data, recipients of Personal Data, the period for which Personal Data is stored, the source of Personal Data, if we transfer the Personal Data abroad and how we protect it, your rights, the right to lodge a complaint before the supervisory authority.

    Right to rectification: You have the possibility to request rectification of your Personal Data, provided that the applicable legal requirements are met. In the event of errors, after notification, we will immediately correct your Personal Data.

    Right to erasure: In certain cases, you have the possibility to request the deletion of Personal Data, namely when: (i) the Personal Data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; (ii) you withdraw consent on which the processing is based according and where there is no other legal ground for the processing; (iii) the Personal Data have been unlawfully processed; (iv) you exercise the right to object to the processing. We are not obliged to comply with your request when the processing is necessary (among others) for compliance with a legal obligation or for the establishment, exercise or defence of legal claims. There are also other circumstances in which we are not obliged to comply with this request for the deletion of Personal Data.

    Restriction of processing: You may request us to restrict the processing of your Personal Data in the following circumstances: (i) you contest the accuracy of the Personal Data, for a period enabling us to verify the accuracy of the Personal Data; (ii) the processing is unlawful and then you oppose to the erasure of the Personal Data and request the restriction of their use instead; (iii) we no longer need the Personal Data for the purposes of the processing, but you require them for the establishment, exercise or defence of legal claims; (iv) you have objected to processing, pending the verification whether our legitimate grounds override yours. However, we can continue to process your Personal Data (i) when you consent; (ii) for the establishment, exercise or defence of legal claims or (iii) for the protection of the rights of another natural or legal person.

    Right to data portability: Insofar the Personal Data is processed based on your consent or on the execution of the agreement and the processing is carried out by automated means, you have the right to have your data Personal Data provided to you in a structured format, which is currently used and can be read automatically and you have the right to request us to transfer this Personal Data to another controller. This right shall not adversely affect the rights and freedoms of others.

    Right to opposition: In certain situations, such as when we process your Personal Data on the basis of a legitimate interest, you have the right to object to the processing of your Personal Data by us. In the event of unjustified objection, RAMAXCHIP 1 S.R.L. is entitled to continue processing Personal Data. You also have the right to object to the processing of your Personal Data for marketing purposes.

    Withdrawal of consent: Insofar you consented to the processing of your Personal Data, you can at all times withdraw your consent, without affecting the lawfulness of processing based on consent before its withdrawal.

    Right not to be subject to any automatic individual decisions: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Such right cannot be exercised when the decision: (i) is necessary for entering into, or performance of, a contract between you and us; (ii) is authorized by law which lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or (iii) is based on your explicit consent.

    Right to lodge a complaint with the supervisory authority: You have the right to lodge a complaint with The National Supervisory Authority for Personal Data Processing (“DPA”) in relation to any breach of your rights regarding the processing of your Personal Data. The contact details of the DPA are: 28-30 Gheorghe Magheru Boulevard, District 1, Postal Code 010336, Bucharest, Romania; e-mail: anspdcp@dataprotection.ro

    To learn more about the manner in which you may exercise the aforementioned rights, please contact us at: info@blackstuffcrafts.com.

  • CONTACT
  • If you have any questions or concerns about this Policy or its implementation, you may contact us at: info@blackstuffcrafts.com.